Terms and conditions
This is a legally binding contract. By placing a reservation, you acknowledge that you have read, understand, accepted and agreed to be bound by all these Terms and Conditions of Travel. These Terms and Conditions are subject to change without written notice at any time in our sole discretion.
(a)-Payment is due when we drop you off. We do accept Visa, Mastercard, American Express, Discover, and Diners Club payments from customers worldwide, online or by telephone.
(b)-We do accept Cash payments.
(c)-All payments are processed and protected by Stripe, Inc when pay online or PayPal Inc. if pay in the car.
2. Cancellation, Refunds and Travel Changes.
(a)-You may cancel anytime. No late cancellation fee will be charged. A full refund will be issue within one business day.
(b)-Rescheduled reservations are based on availability.
3. Customer Responsibility.
(a)-It is the customer’s responsibility to read the Terms and Conditions BEFORE placing a reservation. All information entered the reservation form is the customer’s responsibility to be accurate.
(b)-Customer is responsible to provide a valid phone number for travel updates. Customer will receive text messages and/or phone call from our drivers to confirm reservations and pick-up arragements purposes
4. Prices for Children & Child Restraint Use.
(b)-A child 3 years or younger must be in a Federally Approved child restraint device. A child 4 or 5 years old must be in a Federally Approved child restraint device or a safety belt. Law applies to children age 5 or less in a passenger car, van or pickup truck.
(b)-Passengers are responsible for providing a Federally Approved child restraint device, appropriate to the child age/weight. If you do NOT have a car seat for your child, we do rent child seats for all ages ($5.00 each).
5. Unaccompanied Minors.
(a)-Our company does not provide transportation for Unaccompanied Minors. Unaccompanied Minors will be denied boarding and any tickets purchased will be considered invalid and will not be eligible for a refund. (tickets submitted will be 100% nonrefundable).
(a)-If you want to travel with pets please leave us a note in the booking form. Additional charge may apply.
7. Pickup time.
(a)-The scheduled time for pickup and drop off are estimated, it might vary depending on traffic, weather, and distance between pickup and drop off locations.
(b)-All times posted on our website are “scheduled” and approximate, however, due to traffic, weather conditions and other circumstances that are beyond our control, we cannot be held responsible for late departures and/or arrivals. Just like in air travel, there are no refunds or partial refunds for delays. If you have a programmed flight, we recommend that you travel with sufficient time, as we do not offer refunds or partial refunds for delays.
8. Trip Cancellations.
(a)-In the event that Get 2 Door, LLC cancels a trip, we will make all efforts to re-accommodate passengers to the next available departure or provide a 100% refund.
9. Entertainment onboard.
(a)- Complimentary WiFi, and streaming services such as YouTube, Netflix, Disney+ and live TV might be available at no extra cost. Every effort is made to ensure WiFi and TV service are available and functioning, for your enjoyment during your travels with us, however this complimentary travel feature cannot be guaranteed.
10. Items left or Loss in our Shuttles.
(a)-Please be advised if you leave any item in our vehicles ex., cell phones, luggage, purses etc., you will have to purchase an additional ticket in order to obtain your item back. You can also purchase a shipping label from Fed Ex or UPS, that is to your discretion.
11. Right to Refuse Transportation.
(a)-We reserve the right to refuse transportation or services to anyone deemed unsafe or unsuitable for travel. Passengers whom are denied boarding will not receive any type of refund or compensation. Passenger who intimidate, threaten or interfere with any employee or fellow passenger will be denied boarding. Raised vocal tones are deemed intolerant and will be dealt with accordingly. Please be considerate of fellow passengers. Customers whom are denied boarding will no longer be able to travel with us for future trips.
12. Limitation of Liability.
(a)-Neither the company, nor the service provider, shall be liable in any event or for any reason, including breach of this agreement, either directly or indirectly, to the other party or any third party for any special, indirect, incidental, punitive, exemplary, or consequential damages or loss of profits arising out of this agreement, even if such damages. It is expressly agreed that neither the company nor the service provider shall under any circumstances be liable to any party for an amount greater than the fee paid to us. We do not compensate additional for inconvenience.
13. Force Majeure.
(a)-The Company and the Service Provider shall not be liable for any failure or delay in performing their obligations under the Service Contract, and neither party shall be deemed in breach of its obligations thereunder, if such failure or delay is due to Acts of God, natural disasters, national, state or local states of emergency, acts of war or terrorism, labor strike or lock-out, or other industrial or transportation accident caused by any third party, any violation of law, regulation or ordinance by any third party or any other cause not within the control of The Company or the Service Provider, respectively.
14. Theft of Services & Disputes.
(a)-Demand for refund or credit card disputes after services have been rendered is considered Theft of Services in the State of Florida. In the event a customer initiates a chargeback, we will invoke our right under Florida Statue 772.11 by pressing charges against the individual(s) and filing civil suit against the cardholder to the fullest extent of the law which is “threefold the actual damages” which includes the cost of the actual chargeback, fees, Attorney Fees and Court Filing Fees.
(b)-Note: ALL Chargeback Disputes are turned into a Collection Agency for the collection of all fees including $50.00 Chargeback Fee, $200.00 in Damages plus the cost of the actual chargeback amount.
772.11 Civil remedy for theft or exploitation.
(1)Any person who proves by clear and convincing evidence that he or she has been injured in any fashion by reason of any violation of ss. 812.012-812.037 or s. 825.103(1) has a cause of action for threefold the actual damages sustained and, in any such action, is entitled to minimum damages in the amount of $200, and reasonable attorney’s fees and court costs in the trial and appellate courts. Before filing an action for damages under this section, the person claiming injury must make a written demand for $200 or the treble damage amount of the person liable for damages under this section. If the person to whom a written demand is made complies with such demand within 30 days after receipt of the demand, that person shall be given a written release from further civil liability for the specific act of theft or exploitation by the person making the written demand. Any person who has a cause of action under this section may recover the damages allowed under this section from the parents or legal guardian of any emancipated minor who lives with his or her parents or legal guardian and who is liable for damages under this section. Punitive damages may not be awarded under this section. The defendant is entitled to recover reasonable attorney’s fees and court costs in the trial and appellate courts upon a finding that the claimant raised a claim that was without substantial fact or legal support. In awarding attorney’s fees and costs under this section, the court may not consider the ability of the opposing party to pay such fees and costs. This section does not limit any right to recover attorney’s fees or costs provided under any other law.s